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Slippery slope
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Charging "competitive" prices. Approaching the segment you serve with "what the market (competitors) charge" gets you to be compared EXACTLY on what they do. And my guess is you deff have something different. A common (mis)belief is that once you get customers, you'll "flood the market", and from there raise your prices. Sure, you could do that. And raise little by little... 5%... 10%... 12%... In every raise, you'll have to justify yourself on why you're raising them:
You'll go on long conversations trying to make your case. Concede on things you wouldn't need to. Lose every bit of power in the negotiation you could have had. And that's because of a pattern: that EVERYTHING is about YOU. Your customers don't owe you anything —and it's certainly not their problem (or concern) how/if you do good or not. They have enough with their own situations. Change things. Think of what THEY care for. Make it about them. About what the impact for THEM is. About what THEY will gain. That'll take you from competitive prices to your prices. |
Rod Aparicio
Get one tip, question, or belief-challenge that just might change the way you market, to help your customers buy. A *daily* email for b2b founders on improving your business —without the bullshit.
If you're going to discount, here's a more detailed view of yesterday's rules: Specific.Needs to explain WHY they're getting the discount. In exchange for something in return.Needs to say what's being given in return for the discount. Explicit.Needs to be stated in the proposal what, how and why the discount is there. Time-bounded. It has to be in a defined timeframe.Needs to be a take it now, or leave it. Written at the end of the quote/proposal for what it is "Discounted price".Price →...
Giving discounts: taking a price off of something —or adding something up to your offering. But... what's the reason (or reasons) to give a discount? Is it to give it when they ask for it? Is it to close the deal? Is it because you have no power in the negotiation? Is it because they have all the power in the negotiation? Is it because you can't say No? Is it because they don't have money? There can be a million reasons (or even more). And that's fine. One thing you can ALWAYS say, and need...
Do you give discounts? If so, how does that go?