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Surprise
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To Sting, the essence of all music is surprise. And in business, it goes the same way: the essence of all (meaningful) business is surprise. Marty Neumeier in his book Metaskills sustains:
"While it's possible to define beauty, it can't be reduced to a pat formula for the simple reason that one of the components of beauty is surprise. In everything we experience as beautiful, there is a moment of surprise when we first encounter it. If there's no surprise, there's nothing new. Nothing new, no interest. No interest, no beauty."
How are you surprising the ones you help? What's that surprise you bring into the equation? |
Rod Aparicio
Finding The Gap
Get one tip, question, or belief-challenge that just might change the way you market yourself, so that your customers buy. A *daily* email for indie consultants and creators —without the bullshit.
Decision-making advice for business tends to be "your strategy needs to be driven by data". But data is built in the past. It's certain. It's factual. Forecasts, trends, models. They all take data and build a projection into the future with a certain sense of reliability, confidence, or pure imagination. They're informed by, but not driven by data. Based in the past. Strategy, it's about the future. Uncertain. Non-factual.
After yesterday's message (on the response from Samsung to Apple re: their new tablets), this reply by fellow daily emailer Wes Wheless from The Lightbulb summarized the feeling: "It feels like two rich cousins fighting in public" Spot on. Besides the comms and whether or not the message went through in their ads, the overall feeling is the same: it's all about them. And when you (and your business) focus and react to what the competition is doing right or wrong, you're missing the mark. It's...