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Sense of urgency
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In hospitality (and business) people talk of having a "sense of urgency" to do things at the right time, in the right way, and always taking care of details. But in reality it's not urgency, it's efficiency and efficacy, I'd say. The thing here is that they get to confuse this sense of urgency with busy-ness. To be always doing something. Doing nothing is not possible, because that means wasted time —or just laziness. So you have everyone jumping from one thing to the other, keeping busy... without sense. Going from a sense of urgency to a state of emergency, making an ongoing flow of "we need to do this because it's an emergency/it's urgent". And if you're always in emergency/urgency, it's not an emergency/urgency, it's simply chaos (the bad one). If everything is a priority, then nothing really is. |
Rod Aparicio
Get one tip, question, or belief-challenge that just might change the way you market, to help your customers buy. A *daily* email for b2b founders on improving your business —without the bullshit.
Wanna play a game? Same situation. You need to make an important decision on your business. A game-changer. And you approach 2 advisors —could be a lawyer, a consultant, an accountant, a fractional CMO/CFO/COO... up to you. Both will get you to the same information to make your decision. Adv 1's response: Let me look into it, do some research. It might be around 5 weeks.I'm estimating 60 hours at $80 per hour. Approx total: $ 4800 Adv 2's response: That?I can tell you right away. The price...
When you work in music, movies, or art. When you delight your audience with the unexpected. When you prepare them to expect the unexpected. Not in business, though. You don't want your customers to be misled. You want to surprise them, yeah; yet with an idea they're part of. There, you lead them. And that's how you delight them. PS.- If you want some fun misleading and are into the MCU (Marvel), do watch Deadpool. Great misleading (and tons of swearing, just FYI).
Yup. Buying into an idea and not quite questioning deeply... until I did: Category Creation. The main argument is that it... "involves the creation of new categories of products and services to introduce to the market. [...] Category designers present their products and services under a new category and educates the market on that category." And while this sounds awesome, it's not really "creating" a category. To create a category, it needs not to be existing before. And here's the thing:...